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Update on COVID-19 Background

Update on COVID-19

In consideration of the recent announcements from the Federal CDC and local health officials regarding the spread of the COVID-19 virus, we’ve created this page as a source of updated information on how necessary changes may affect your Tepui order.

  • In accordance with the recent Shelter In Place advisory for Santa Cruz County, we have closed Tepui’s Soquel office (showroom, sales office, and shipping warehouse) until May 3rd

  • Tepui.com will remain open for orders. Installations, expedited shipping, and local-pickup options will not be available while the warehouse remains closed. You will continue to receive notifications about the status of your order, including shipping details.
    Click HERE to browse Tepui products for sale which are available to be shipped immediately.

  • Our customer service team is working remotely from their homes, and available to help answer your questions. Please contact our team at sales@tepui.com or 800-301-9874

While the environment around us is uncertain, we take comfort in the fact that we have a world-class team and a compassionate and loyal community of customers. We hope that our website and social channels can be a source of support, inspiration, and solutions for you, because sometimes we all need a break from the news. Let’s stay in touch — even if we’ve got to keep it virtual for a while. 


Sending health and good vibes,  

The Tepui Team